by Jesi Tassava | Oct 28, 2021 | Human Resources, Staff Pay
By Brenda Tassava Medina, CVPM, CVJ, MVLCE “You’re looking for 5-star employees, yet you’re still paying for basic economy. If you want first class teams, then it’s time to upgrade your pay rates and change everyone’s expectations.” What Matters to Employees? What...
by Jesi Tassava | Nov 13, 2020 | Human Resources, Staff Bonuses
By Brandon Hess, CVPM, CCFP Holidays are stressful, and will likely be more so this year given the challenges 2020 has thrown our way. Between an increased number of upset clients, increased euthanasia rates and organizing personal holiday plans, there will be plenty...
by Jesi Tassava | Mar 16, 2020 | Client Service, COVID-19, Human Resources, Management, Wellness
COVID-19 is all everyone is talking about lately and for good reason. Between the growing number of positive cases and the lack of adequate testing, it really is hard to determine where this will go. However, there are many steps that can be taken now to help reduce...
by Jesi Tassava | Nov 1, 2019 | Human Resources, Management
By Carol Hurst, LVT, CVPM, CVJ Some people look forward to closing out the year and ringing in the new, while some people dread it. Regardless of what team you fall, having a solid to-do list of items that need to be completed before the end of the year can help you...
by Jesi Tassava | Sep 13, 2019 | Human Resources
By Carol Hurst, LVT, CVPM, CVJ Workplace violence a subject that I hate to have to write about. It is one of those scenarios that you hate to have to acknowledge. However, it is past time to have a plan in place that will help to keep our staff as prepared as...
by Jesi Tassava | Sep 3, 2019 | Human Resources
By Carol Hurst, LVT, CVPM, CVJ The interview process is a vital step in selecting a quality candidate. Often, interview questions are too cookie-cutter and don’t really hit at the meat of what you are trying to learn from a candidate, which is – will they be a good...