by Jesi Tassava | Jun 27, 2018 | Client Service, Training
By Jesi Tassava, Executive Assistant Pet owners have many options when it comes to finding an animal hospital to take their pets to. When was the last time you made a quick Google search to look at all of the animal clinics near you? Odds are, there were quite a few!...
by Jesi Tassava | Jun 27, 2018 | Human Resources
By Brandon Hess, CVPM, CCFP “Document, document, document”; this was something that was drilled into my head as a young manager, and that I have subsequently drilled into the heads of managers that have worked for me. There are many reasons for this, from clear...
by Jesi Tassava | Jun 27, 2018 | Human Resources
By Jesi Tassava, Executive Assistant Feedback provided by your employees can be extremely helpful in maintaining a positive workplace culture for your employees. However, there are steps that should be taken to ensure your staff feels comfortable and confident in...
by Jesi Tassava | Jun 27, 2018 | Human Resources
By Lisa Yackel, CVPM, PHR, SHRM-CP Coming together is a beginning. Keeping together is progress. Working together is success. – Henry Ford We have all heard the experts say that employers need to see their team members as their biggest asset. However, in the...
by Jesi Tassava | Jun 27, 2018 | Human Resources, Training
By Brandon Hess, CVPM, CCFP It doesn’t matter if it’s called “baptism by fire”, “sink or swim” or “thrown to the wolves.” Taking this approach is a sure-fire way to ensure your new hires do not have a good on boarding experience. How do you make sure that your...
by Jesi Tassava | Jun 26, 2018 | Millennials
By Jesi Tassava, Executive Assistant (and member of the Millennial generation) In previous blog posts, I discussed the importance of appealing to the Millennial workforce as well as the importance of using training techniques geared towards your Millennial employees....
by Jesi Tassava | Jun 26, 2018 | Human Resources
By Brandon Hess, CVPM, CCFP Can you remember starting your most recent job? The way you felt walking through that strange door for the first time? Meeting all those new people? For some of you reading, just thinking about that may have increased your heart rate and...
by Jesi Tassava | Jun 26, 2018 | Millennials
by Jesi Tassava, Executive Assistant (and member of the Millennial generation) Millennials comprise the largest share of the workforce in the United States, surpassing Gen Xer’s. Many members of this generation would be willing to leave their current job. Many others...
by Jesi Tassava | Jun 26, 2018 | Mentorship
By Brandon Hess, CVPM, CCFP Do you remember your first day of work, when you first entered the Veterinary field? I do, very vividly. A mentorship program could have made it much better. I was the employee that went in a week early to get my manual so that I could...