by Jesi Tassava | Aug 14, 2019 | Uncategorized
By Carol Hurst, LVT, CVPM, CVJ With New York State being the first to ban declawing, the subject of controversial procedures among the practice team is a relevant one. One of the most important conversations that we can have with our practice team is about our stance...
by Jesi Tassava | Aug 1, 2019 | Wellness
By Brandon Hess, CVPM, CCFP Wellness has been a hot topic in the veterinary industry recently, but what is it? When we discuss a patient’s wellness, we speak of it in terms of the whole patient: vaccines, CBC, chemistry etc. Veterinary professional wellness is no...
by Jesi Tassava | Jul 17, 2019 | Millennials
By Jesi Peck, Executive Assistant I am 25 years old, and therefore am a member of the Millennial Generation. We are a large percentage of the general population, and many of us are pet owners. Some of us, like myself, are taking care of our senior pets that we grew up...
by Jesi Tassava | Jul 3, 2019 | Management, Strategic Planning
By Lisa Yackel, CVPM, PHR, SHRP-CP “When you stop growing you start dying.” William S. Burroughs I have recently been doing some research as an Elder in my church and came across this quote. It got me thinking about some of the hospitals that I have...
by Jesi Tassava | Jun 20, 2019 | Wellness
By Brandon Hess, CVPM, CCFP There’s no need to read to the end of this blog to find out this secret, as the secret itself is not the problem. The problem with said secret is finding a way to consistently accomplish said secret. The secret is you. Not only you, but you...
by Jesi Tassava | Jun 6, 2019 | Uncategorized
By Jesi Peck, Executive Assistant As a Veterinary Professional, whether you are a technician, veterinarian or receptionist, you may encounter an individual or an animal that you suspect is being abused. You may help a client who shows signs of suffering from domestic...
by Jesi Tassava | May 22, 2019 | Wellness
By Brandon Hess, CVPM, CCFP Many things in life are out of our control. Brian Kight, a leadership consultant that works with the Ohio State Football team has an equation that he calls the “R Factor”. The equation is as follows: E + R = O “E” stands for events. These...
by Jesi Tassava | May 8, 2019 | Management
By Lisa Yackel, CVPM, PHR, SHRP-CP I have now been out of private practice and in a consultant role for 30 months. Lots of introspection has occurred during this time. One of the things I miss the most is the building of a team and the feeling of success when you see...
by Jesi Tassava | Apr 30, 2019 | Internal Communication
By Jesi Peck, Executive Assistant We understand how important internal communication and project management can be at a veterinary hospital. That is why we recommend two tools to all veterinary hospitals we work with. VetSupport also uses these two tools for our own...
by Jesi Tassava | Apr 10, 2019 | Wellness
By Carol Hurst, LVT, CVPM, CVJ You know the feeling. It is an hour past when you were scheduled to leave and the critical patient that contributed to the lateness still weighs heavily on your mind. You get into your car to drive home and your nerves are a wreck. Your...
