by Jesi Tassava | Mar 30, 2020 | Financial Wellness
By Lisa Yackel, CVPM, PHR, SHRM-CP, CCFP Statistics show that 78% of our employees are significantly in debt and live paycheck to paycheck. American workers are spending 3.6 hours on average each week at work managing personal financial issues, three in 10 workers say...
by Jesi Tassava | Mar 16, 2020 | Client Service, COVID-19, Human Resources, Management, Wellness
COVID-19 is all everyone is talking about lately and for good reason. Between the growing number of positive cases and the lack of adequate testing, it really is hard to determine where this will go. However, there are many steps that can be taken now to help reduce...
by Jesi Tassava | Dec 23, 2019 | Marketing
By Carol Hurst, LVT, CVPM, CVJ If the conversation buzz at your hospital doesn’t at some point center around how to engage clients on social media, you’re already behind. We should be routinely coming up with ideas to engage our clients, track ROI and use a thoughtful...
by Jesi Tassava | Dec 5, 2019 | Client Service, Culture
By Lisa Yackel, CVPM, PHR, SHRM-CP Culture has become quite the buzzword these days. Certainly we hear it often from speakers, managers, and authors in the veterinary industry, but those outside the veterinary world are shouting it from the rooftops as well. As...
by Jesi Tassava | Nov 15, 2019 | Culture
By Carol Hurst, LVT, CVPM, CVJ I’ve been reading a lot of posts in my manager groups lately, lamenting about how in-general, work ethic seems to be decreasing. I won’t bring a certain generational “M” word into the equation because that’s not what I want the...
by Jesi Tassava | Nov 1, 2019 | Human Resources, Management
By Carol Hurst, LVT, CVPM, CVJ Some people look forward to closing out the year and ringing in the new, while some people dread it. Regardless of what team you fall, having a solid to-do list of items that need to be completed before the end of the year can help you...
by Jesi Tassava | Oct 11, 2019 | Wellness
By Brandon Hess, CVPM, CCFP If you would have told me five years ago that I would still be working in veterinary medicine, I probably would have doubled over in laughter. I was beyond burned out. I was working crazy hours, not taking vacations and working while I...
by Jesi Tassava | Sep 26, 2019 | Client Service
By Jesi Peck, Executive Assistant Did you know that National Customer Service Week will be celebrated by thousands of companies across the U.S. between October 7th and 11th this year? This years theme is The Magic of Service ™. Check out the customer service...
by Jesi Tassava | Sep 13, 2019 | Human Resources
By Carol Hurst, LVT, CVPM, CVJ Workplace violence a subject that I hate to have to write about. It is one of those scenarios that you hate to have to acknowledge. However, it is past time to have a plan in place that will help to keep our staff as prepared as...
by Jesi Tassava | Sep 3, 2019 | Human Resources
By Carol Hurst, LVT, CVPM, CVJ The interview process is a vital step in selecting a quality candidate. Often, interview questions are too cookie-cutter and don’t really hit at the meat of what you are trying to learn from a candidate, which is – will they be a good...
